Frequently Asked Questions

General septic system problems

• What conditions should I look for if my system is failing?
• Does SPS provide free on-site septic system problem assessment services?
• How do I know if my leachfield is failing?
• Can the White Knight be used to prevent leachfield failure?

Operating principles, conditions and costs

• How does the White Knight restore leachfields?
• Are the bacteria used in the White Knight safe?
• Is there an odor when the White Knight is operating?
• Is there any noise when the White Knight is operating?
• Does the White Knight operate continuously?
• What happens if there is a power failure?
• Do I have to continue pumping the septic tank?
• What does it cost to install the White Knight?
• How much does it cost to operate the White Knight each month?
• Is there an annual maintenance fee?

Performance history and warranty

• What states is the White Knight approved in?
• How many White Knights has Septic Preservation Services installed?
• Is the White Knight guaranteed to restore my leachfield?
• How long does it take to rejuvenate a leachfield?
• What happens if the White Knight doesn't rejuvenate my leachfield?
• How will I know if the White Knight is restoring my leachfield?
• What happens when the White Knight components wear out or fail?
• Is the warranty transferable if I sell my property?